Traditional approaches to conflict resolution focus on "win/win" solutions for all involved parties. In today's rapidly changing, highly competitive business environment, this approach doesn't necessarily produce "wins" for the organization. The quality and speed of the decisions made are often more important than satisfying everyone. Constructive Confrontation is a no-nonsense program that gives people the skills to confront tough issues directly with members and staff, and teach them how to resolve differences positively in an atmosphere that encourages honest feedback.