Whether you're a first time attendee or a veteran, this dynamic and interactive session will provide the essential tools to build relationships that blossom into referrals. Learn how to make a positive, memorable impression and converse with strangers beginning with "breaking the ice" gracefully to exiting conversations graciously. Discover how to make your conversations count by establishing common bonds and turning small talk into THE BIG TALK that builds collegial networks. Offered both Tuesday and Wednesday for your convenience.