Tune up your service strategies! We're bringing you six of America's foremost experts who will share their insights on what it takes to meet and exceed today's service challenges. Topics to include: the psychology of selling, Connie Podesta; customer service, Don Hutson; relationship selling, Jim Cathcart; the power of opening ceremonies, Dr. George Lucas; customer service and author of The Fred Factor, Mark Sanborn; and keeping in touch with the client, Patricia Fripp. Over six million dollars worth of expertise and advice, you simply can't afford to miss!