Playback session - audio sample

Discover the characteristics, retail buying patterns, and communication biases of each generation. Learn the distinct differences between the four different generational communication styles. Understand how to use new electronic communication tools to convey consumer information and provide assistance. Onsite enrollment for credit is subject to availability. Turn in your Advance C.E. registration pass at the classroom to receive form required for C.E. credit documentation. See Continuing Education pages for the list of state approvals. Those not taking course for credit admitted on a space available basis.